Magic Portal is one of the most powerful features of Magic Stamp. It provides insights into your customers, allowing you to understand them better and tailor what you offer to them.

You can access the portal from any smart device and it is very easy to use. So, without further ado, let’s dive in for a closer look at what you can do with Magic Portal.

Insights

Insights give you access to proof of presence, allowing you to identify consumer behaviour and measure success.

Loyalty is all about understanding your customers and building strong relationships with them. When you understand your customers, it is easy to reach them and offer unique rewards to attract more customers, more often.

These are some of the insights that you will have access to via Magic Portal;

Total customers,
Active customers
Stamps over time by outlet
Rewards over time by outlet
Stamp total distribution
Average visits per customer

Each of these insights, allows you to understand a different aspect of your customer’s behaviour and adapt your offering accordingly, helping to reach new customers and bring new ones to you.

We have listed some of the key projects that you can create with Magic Portal that will help reach your target audience.

Campaigns

Here are two easy examples of how you can create effective campaigns with Magic Portal.

Firstly, you can divide your customers into the ones who visit you frequently and the ones who visit less frequently.

If a customer visits you all the time, they are more likely to recommend you to other people. So, why not offer them a free coffee if they bring a friend to your shop. They will visit you, download the app and you will have a bridge between you and your new customer, who may become a loyal customer in the future.

There are many reasons why a customer might have stopped visiting you, and you may never know the real reason behind it, but the Magic Portal can help you to figure it out. If you offer them a nice treat with a friendly note that might bring them back to the store and increase your success.

There are many other ways to segment your customers and create a campaign on the Magic Portal.

It is a short process to fill in the form to request a new campaign from our team.

Delivery

Take-away and online deliveries may never be as important as they are today and with Magic Delivery, you can continue to reward your customers with their online orders, in just seconds.

Simply enter the Magic Portal, create codes as many codes as you need, and export them to share with your customers.

There are many ways to share the codes, you can just put them on receipts, send them digitally or on a leaflet. Some of our business partners choose the leaflets that Magic Stamp prepared last year. You can see an example of them here.

Like everything on Magic Stamp, the results of the codes are also measurable. You will be able to see how many codes have been used, redeemed or canceled.

Vouchers

In 2020, everyone has seen a decrease in the number of people that visit their store. Magic Vouchers is here to solve it.

Customers can choose to pre-pay for treats like 10x coffees or give them as a gift to friends via a phone number. It is beneficial because if a friend doesn’t have your stamp card yet, they will have it in this way.

It is a great way to boost your cash flow and since customers need to redeem the vouchers in-store via the Magic Stamp app, in-store activities will get more attention and strengthen your relationship with your customers.

Find out more…

Magic Portal is a tool that helps you to measure the success of your stamp card across your whole business, gain actionable insights based on real customer behaviour, identify trends and take action with campaigns, Magic Delivery and Magic Vouchers…

If you want to know more about the portal’s benefits or need assistance from us, please contact our team. We are happy to tell you more about it. hello@magicstamp.com